FAQ

 

  • Are you an Alaskan company?
    Yes, Alaska Coach Tours is owned and operated by Alaskans. We have offices in Juneau, Ketchikan, Sitka, Skagway, and Seward
  • Do you operate the tour and have staff to meet us?
    Yes! We are the operator of many tours that we sell online. We have over 75 motorcoaches in Alaska. 
  • What are your days/hours of operation?
    The summer tour season is from May through September. Since we work with several cruise lines, for individuals or couples that are looking for seats on one of our tours, please be sure to make your reservations in advance.
    (For groups of 20 or more, we can schedule your tour for any day of the week)
  • Do your tours always operate or will they cancel if there isn't enough passengers?
    We are proud to say our tours are considered "Guaranteed Departures." This means all our tours will operate regardless of the counts.
  • When should I book my tour?  Can I call the day of to book?
    You should book your tour as soon as possible to make sure the tickets reach you before you depart for your adventure.  You can cancel for any reason up to 48 hours in advance so their is no risk to book early.
  • What happens if the cruise ship we are on cancels the port of call?
    If you cruise ship cancels the port of call, you will receive a full refund. 
  • What is your weather like?
    The weather in southeast Alaska is quick to change. It may be raining in the morning and sunny in the afternoon. Or it can rain all day long. Dress in layers and make sure to bring a warm jacket! While the locals may find the weather warm, you may want to think about bringing your hat & gloves, just in case!
  • Are your tours narrated?
    Yes, all of our drivers are trained in both local and state wide information. They are happy to provide an informative narration throughout the tour and answer any questions you may have along the way.